Privacy

Use of the Beyonk website

Users of the Beyonk website that merely view the webpages do not need to provide any information to do so.

When you create an account with Beyonk you have the choice to opt into our newsletter which will allow you to be updated with latest content from Beyonk.

When you create an account with Beyonk, we store the information you provide so you can use the website, upload or buy experiences, send messages to other users and manage your bookings.

When you book experiences, you will be connected with providers/vendors through the website so you can message with each other. You will be notified of messages by email. We have visibility of messages to aid with booking issues, inquiries, and any questions. When uploading experiences, you do so with the knowledge that they will be shared with our network.

In the normal cause of business, we will never share personal or sensitive information. In order to comply with law or reasonable requests from law enforcement agencies or authorities, we may disclose your data if we are compelled to do so. We will never share your data beyond the necessary means we have outlined in this text.

Opting out of communications

Upon subscribing to our communications, you can decide which communications you opt for by unsubscribing from the email list. However, once you create an account and buy an adventure, there are some emails you cannot opt out of, to ensure you receive the right information about your trip e.g. booking details and message notification. If you wish to opt out of operational emails, you will no longer be able to use the website to find and book adventures, or to upload adventures and find customers.

Information and data security

We will take all reasonable steps to protect data, but you agree that by using Beyonk, we cannot guarantee the security of any data uploaded online and you accept you will not hold us responsible for any breach of security, unless we have been negligent by law and are clearly responsible for not protecting your data in a reasonable manner.

Adventure leaders / suppliers / vendors

Adventure leaders / suppliers / vendors are those individuals or authorised organisational representatives that upload events on the Beyonk website.

We collect your personal information in order to make your events more visible and help you transact with customers. By submitting your information to Beyonk, you are an advocate for us sharing your non-sensitive data in order to increase visibility of your business. We will only ever share images, your name, your description of your background and the event details, certifications and items listed in your public profile you can see by using the Beyonk website.

We value your privacy and will never spam you. We will not hold any information above what is outlined in this text without your consent. We will email you when you have received business request such as enquiries, refunds, cancellations or other communications from customers. By submitting your information, you agree to receive these necessary communications to be able to offer customers the service they require.

In order to ensure we continue to work together in the most effective way, we will send communications where relevant outlining terms of business, initiatives and business development opportunities. We require you to keep your personal information up to date to ensure we can continue to work together and offer great experience to customers and users.

In order to comply with law or reasonable requests from law enforcement agencies or authorities, we may disclose your data if we are compelled to do so. Should you wish to edit or amend any data, please use the forms online to do so. Should you wish to no longer work together, you can send us an email and we will remove all your data from our website and ensure you no longer receive communications as requested.

Cookie policy

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the [Wikipedia article on HTTP Cookies].

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The cookies we set

Account related cookies If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see [the official Google Analytics page].

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites, including Facebook, Instagram and Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then please contact us.