Big business results, small-town care - Fritzler Farm Park’s season success with Beyonk
Discover how Fritzler Farm Park enhanced their visitor experience and ensured seamless operations for their annual Fall Festival with Beyonk's Visitor Centric Ticketing™
Background
Fritzler Farm Park, a popular fall festival and agritourism destination in Colorado. Welcoming visitors since 2000, the business has grown offering a wide range of attractions, including Scream Acres—a world-class haunted house. Visitors can also enjoy beer gardens, food trucks, and activities like pillow jumps, massive slides, and bubble zones.
Each season, Fritzler Farm Park welcomes between 55,000 and 60,000 visitors within a 16-day season with 95% of visitors being first-time guests. The business thrives on delivering high-quality experiences with a focus on fun, entertainment, and seasonal festivities.
Beyonk delivers small-town customer service with big-business experience. That’s wildly important for businesses like mine.
Trevor Fritzler of Fritzler Farm Park
The challenge
As a high-volume, short-season attraction, Fritzler Farm Park needed a reliable, robust and seamless ticketing solution for their Fall Festival and Haunted Atrraction that could handle large visitor numbers without technical issues.
How we helped
Fritzler Farm Park partnered with Beyonk after their marketing agency recommended the platform. The decision was largely influenced by several key factors. Beyonk's pricing and fee structure and ease of use were standout factors for Fritzler.
With a 16 day season, every operational day was crucial for Fritzler Farm Park. One of the most valuable aspects of Beyonk was the system's reliability, ensuring there was no downtime. This was essential for their operations, as the team relies on a seamless ticketing process to manage their high-demand weekends. The system allowed the team to focus on the business without being distracted by any technical issues.
Additionally, Beyonk’s fraud prevention management tools, integrated with Stripe, helped Fritzler Farm Park effectively manage chargebacks and dispute fraudulent claims. The seamless integration provided a strong layer of security, making it easier for them to protect their revenue and ensure transactions were handled securely.
Customer support has also been a key factor for Fritzler Farm Park. They describe Beyonk’s support as offering small-town care with big-business expertise. Whenever they needed assistance, they knew they could reach out to the Beyonk team —and get the help they needed without navigating through chatbots or waiting for an email response. The responsiveness of the Beyonk team was invaluable in keeping things running smoothly during crucial moments.
Anytime we have a question or an issue, their team is there to help immediately. That means we don’t have to spend time troubleshooting or fixing problems—we can focus entirely on our guests and making their experience on-site the best it can be.
Trevor Fritzler of Fritzler Farm Park
The results
Since adopting Beyonk, Fritzler experienced a significant improvement in both operations and visitor satisfaction.
The faster ticket purchase process meant visitors spent less time on the landing page, which resulted in a smoother overall experience. With a more intuitive and efficient layout, visitors were able to find what they needed quickly, leading to reduced frustration. This seamless process contributed to lower cart abandonment rates, as customers were more likely to complete their purchases without delays or confusion.
Throughout the entire season, Beyonk’s system remained fully operational, ensuring there were no technical issues or downtime that could disrupt the booking process. This reliability meant that the farm never lost revenue due to downtime, providing a consistent experience for visitors.
As a farm for 25 years, working with Beyonk has been a breath of fresh air.
We’re seeing fewer chargebacks compared to other platforms.
Trevor Fritzler of Fritzler Farm Park
Why choose Beyonk for your farm park attractions
Beyonk is the perfect ticketing solution for farm park attractions looking to enhance their visitor experience.
Our platform is designed to handle high-demand events, making it easy to manage peak season sales without system slowdowns and downtime.
With our solution seamlessly embedded into your brand website, guests can book their tickets quickly and efficiently, reducing friction in the buying process. Our real-time reporting and analytics tools provide valuable insights into visitor behavior, helping you plan staffing and marketing strategies with confidence. Automated communication tools keep guests informed about event details, weather updates, and promotions, improving customer satisfaction.
Additionally, our marketing integrations help you track engagement and optimize your campaigns, ensuring you reach the right audience at the right time.
With Beyonk, you can focus on delivering unforgettable experiences while we take care of the ticketing.
Other farm park attractions we work with...
Explore more case studies
Discover how Puzzlewood have decreased their admin duties by 50% with the help of BookingHound booking system.
Discover how Lichfield Maize Maze were able to have a successful first year in business with the help of Beyonk’s sophisticated and intuitive ticketing tools.
See for yourself how Beyonk could revolutionize the way you sell tickets
Book a demo or try for free with quick sign up, easy setup and no obligation