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Beyonk Terms & Conditions of Service

  1. GENERAL
    1. Beyonk Limited is a company registered in England and Wales number 11994212 (“Company”).
    2. The Company provides booking software which includes Beyonk.com and related subdomains, apps, data feeds, API’s or other platforms operated by the Company (otherwise referenced in these terms as we, Beyonk or the platform).
    3. Beyonk and its affiliated partner distribution websites do not get involved in any way with the delivery, management or supply of products and services that you provide to your end customers who book using the platform.
    4. By accessing or using Beyonk you agree to accept these terms and conditions (“terms”) in their entirety and to form a binding contract with the Company under these terms.
    5. These terms represent the entire agreement between you and the Company.
    6. These terms will occasionally be updated and you will be notified.
    7. You can contact us or deliver notices by email at support@beyonk.com.
  2. USING BEYONK
    1. During the term of this agreement, we grant you a revocable, non-exclusive and non-transferable licence to access and use Beyonk.
    2. You agree to pay all fees and commissions due to Beyonk for your use of the platform in accordance with the pricing model in place or as updated from time to time.
    3. We reserve the right to amend our pricing model but we will notify you in advance of any changes.
    4. We reserve the right to amend the Beyonk platform in terms of look, feel, features and content without giving you prior notice.
    5. We reserve the right to amend, decline or delete information on Beyonk and to refuse working with businesses we do not feel are aligned to our visions, ethics and goals.
    6. You agree you will use Beyonk as is intended with acceptable use in mind and will not use the platform in any way that damages the performance, reputation or integrity of the platform.
    7. You must not use the platform for illegal activity and must seek permissions for all activity from relevant stakeholders where required in relation to using Beyonk.
    8. You agree to use and keep secure strong passwords which are not used across other websites.
    9. You are responsible for all activity on your account.
    10. It is your responsibility to ensure Beyonk is suitable for your company.
    11. Your use of Beyonk is “as-is”, “as available” and entirely at your own risk.
    12. We do not make any warranties of any kind regarding the functionality, reliability, quality, accuracy, completeness, availability or suitability for a particular purpose of Beyonk.
    13. You agree to act in your end customer’s and third-party’s best interests by responding in a timely manner, fulfilling reservations & bookings and processing refunds, cancellations and resolving payment disputes.
    14. When using the Beyonk API or any other data feeds, you agree to:
      1. Not misrepresent Beyonk data and ensure customers and third parties have sufficient information when using the Beyonk data; and
      2. Not seek to materially change, amend or damage Beyonk’s business model and comply with these terms; and
      3. Not seek to re-sell, share or licence onwards Beyonk’s data or service without prior written approval from a director of the Company.
  3. INTELLECTUAL PROPERTY
    1. Intellectual Property Rights shall include but not be limited to software source code, confidential information, copyrights, user interface design, look and feel, patents, trademarks, design rights, rights in databases, domain names, branding, know-how and all similar rights (whether or not registered or capable of registration and whether subsisting in the United Kingdom or any other part of the world) together with the right to apply for registration of and/or register such rights and any and all goodwill (Intellectual Property Rights).
    2. Intellectual Property Rights in Beyonk are owned by the Company and shall remain owned by the Company.
    3. Nothing in this Agreement shall operate to transfer any Intellectual Property Rights in Beyonk to you.
  4. LIMITATIONS OF LIABILITY
    1. Beyonk is purely a technology platform provider and shall not be liable for any loss, damages or lawsuits from you or any third party relating to:
    2. Accident or death; or
    3. Loss of profits, costs or damages howsoever caused; or
    4. Incorrect or misleading information added to the platform including external links or missing information by businesses using Beyonk; or
    5. Data or security breaches.
  5. INDEMNIFICATION
    1. You agree to indemnify and hold harmless Beyonk and all its officers, directors, employees, successors, contractors, agents, affiliates and distribution partners from any liabilities, claims, demands, lawsuits, recoveries, losses, damages, fines, penalties, and any other costs as a result of:
      1. Your use of Beyonk or your breach of any terms referenced herein; or
      2. Your inability, failure or poor delivery of a service to a customer or third party; or
      3. Your lack of coverage or breach of local law, standards or regulations; or
      4. Your misrepresentation, incorrect or incomplete data on the platform used by a customer or third party.
  6. DATA PROTECTION & OWNERSHIP
    1. You retain the rights to all data you upload to the platform and can export customer and bookings data at any point.
    2. We will never resell, rent or share your data to other organisations without your prior consent.
    3. When processing transactions, emails and notifications, we may use third parties to deliver or fulfil the full end to end service, such as payment gateways to send funds to your bank account.
    4. Beyonk employees and representatives are restricted on a ‘need to know’ basis of seeing information on the platform.
    5. Beyonk employees and representatives will only view bookings, messages and other critical data to provide necessary support where required and to process transactions, refunds, cancellations, generate reports and respond to requests from you.
    6. Beyonk may promote your business and services further. You acknowledge your images and content will be shared across the Beyonk partner distribution network and will fit within the design and content of other websites.
    7. Beyonk cannot be held responsible for how your data is displayed on partner or third party websites and it is your responsibility to ensure you are comfortable with your profile across other platforms.
    8. When closing your account, you may export data from the platform as your data will be removed and will no longer be accessible by you.
    9. Storing credit card details on the platform is prohibited and would go against our obligations with Payment Card Industry Data Security Standard. You agree to not store credit/debit card details on the platform and agree to use our certified payment gateways.
  7. TERMINATION
    1. Either party may terminate this agreement at any time without notice and for any reason.
    2. Following termination, you can request that we permanently delete your account and all data held within Beyonk relating to your business with the exception of data that Beyonk must retain for statutory or legal reasons.
    3. Upon termination, it is your responsibility to fulfil all your obligations including payments, refunds, communications to customers and delivery of services purchased by customers and third parties.

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