Melbourne Hall Reduced Their Admin Duties By Over 50% | Beyonk Blog
Discover how Melbourne Hall managed to reduce their admin duties by over 50% since using the Beyonk booking system.
Melbourne Hall is one of the best known historic gardens in the country with the best surviving early 18th century garden in the manner of Le Norte. Visitors from all over come to visit the hall and gardens to get involved with the tree trail, rainbow plate and more.
A need for an automated solution arose when admin duties became overwhelming.
Prior to using Beyonk, Melbourne Hall were processing bookings manually over the phone which required staff to always be on hand. This became a very painful process for the team and they began to look into alternative solutions which would help bring the booking process into the 21st century and align with similar businesses who all seemed to have online booking systems.
Beyonk was the ideal solution for their needs.
A previous employee had been looking into Beyonk which was further investigated by current staff and they found Beyonk was able to do everything they needed and allow them to focus on their actual job roles.
“It was a bit of a game changer for us to be honest, Beyonk helped to reduce this massive workload I had. It’s also very easy to use and cost-effective. In the end, they were the two things our decision came down to.”
Joanne, Melbourne Hall
Source: Melbourne Hall
Using Beyonk’s online booking system has allowed Melbourne Hall to cut their admin time by over 50%.
Since implementing the Beyonk booking system, Melbourne Hall have been able to provide customers with an online solution where they can book tickets without needing to contact someone and even make a purchase outside of normal office hours. This has led to the team saving over 50% of time particularly in the summer when bookings often rise as desire to see the gardens increases.
“I’ve got more time to do my day job, which is hugely beneficial to me and we’re now able to compete with similar businesses who also have an online solution. I also really like how easy it is to put new experiences on there and set different prices and integrating that into our website is easy. Ease of use and reduction of admin are Beyonk’s two best features in my opinion.”
Joanne, Melbourne Hall
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