Table of Contents
- Why getting ticketing right can make or break your PYO season
- Use your ticketing tools to take back control
- Optimise your pricing and capacity as the season changes
- Use add-ons to turn your PYO into a full-day attraction
- Time your ticket releases to suit crop conditions
- Social media ideas to drive bookings and engagement
- Use your data to boost loyalty and plan ahead
- Don’t forget the extra features (in Apps) that make a difference
- What this means for your business
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PYO onboarding guide: How to get more from your Beyonk ticketing setup
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Already using Beyonk? Learn how to optimise your pick-your-own setup with smarter pricing, upsells, data insights and real-time ticketing.
Boost revenue, manage crowds, and delight visitors without the stress of unpredictable walk-ins
Why getting ticketing right can make or break your PYO season
Running a pick-your-own (PYO) farm is a balancing act. You’re at the mercy of ripening schedules, weather changes, and fluctuating visitor demand. Get it right, and your fields are full of happy families. Get it wrong, and you risk overpicked crops, long queues, and missed revenue.
With Beyonk in place, you’re already a step ahead. Now it’s time to fine-tune your setup so you can adapt capacity quickly, protect your crops, and keep your visitors coming back.
In this guide, we’ll help you:
- Use your Beyonk tools to manage visitor numbers and reduce admin
- Optimise ticket pricing and availability based on crop readiness
- Turn visits into experiences with add-ons and upsells
- Make the most of your booking data to build loyalty and forecast demand
- Keep your crowd picking with great social media
Use your ticketing tools to take back control
By now, you’ve likely seen how switching to online bookings helps reduce last-minute pressure. Let’s take that further.
Remove the stress of managing visitor numbers, good weather peaks or bad weather no shows, and tricky car park capacity with a considered setup
- Use capacity settings per timeslot to align visitor numbers with crop size and field condition (better for all day slots vs 15min slots)
- Enable guest self-serve so customers can amend bookings without calling
- Customise confirmation emails to share picking instructions and save time at check-in
- Use the Visitor Analysis report to see trends in bookings and high-demand time slots
- Use your data insights to speak to people when they are most actively looking to buy your tickets
Top tip: If you're not yet using Beyonk’s Self-Serve tools, now’s a great time to enable them- it's one of the easiest ways to reduce admin. You can set the timeframe, and as consumers value convenience, this opens another opportunity to increase revenue by adding a small charge for customers to access the self-serve / flexi ticket
👀Must read: Weather proof your visitor attaraction
Optimise your pricing and capacity as the season changes
Crop yields vary, with Beyonk, your ticketing can too.
Top tip: Use pricing and capacity together to match fruit availability and demand
Here’s how:
- Set a small entry fee (e.g. £5) and include a credit towards fruit picked. This helps reduce no-shows
- Use dynamic pricing to charge slightly more for peak dates like school holidays or sunny weekends
- Add schedules / slots gradually, aim to start with guaranteed availability, then add more timeslots in as crops ripen
Need help adjusting pricing or schedules mid-season? Just ask Arnie for any help with set up
Use add-ons to turn your PYO into a full-day attraction
A strong PYO experience isn’t just about fruit, it's about time well spent. That’s where Beyonk’s Add On feature (within your Experience > Pricing tab) can help increase revenue per booking
Ideas for popular PYO upsells:
🚜 Add-on tickets for tractor rides, nature trails, or mini animal encounters
🍓 Pre-book options for fruit smoothies, ice cream, or jam jars at checkout
🎟️ Bundle offers like “Entry + Ice Cream” or “Family Picking Pack”
Time your ticket releases to suit crop conditions
The flexibility of Beyonk means you can release tickets when it suits you and your fields.
Here’s what works well:
- We will always recommend selling a limited number of tickets as early as you can as we know 12 weeks ahead is the m.o. for early planners - consider an any day pass and limit it to 100 or just have a few open slots
- For peak weekends, release tickets 10 - 35 days ahead to capture early planners
- For less predictable crop stages, release tickets just 3–5 days in advance
- Use manual capacity releases when you check the field each morning
Top tip: Link ticket releases to real-time content on social media (see next section). It builds urgency and ensures you’re only ever selling what’s truly pickable.
Social media ideas to drive bookings and engagement
You already know your PYO is photogenic, so let’s make the most of that.
Top tip: Real-time updates on crop readiness and weather work wonders for driving last-minute bookings.
Try these ready-to-use post ideas:
- Countdowns: “🍓 Tickets for the weekend go live tomorrow at 9am mark your calendar!”
- Weather updates: “Perfect picking weather all weekend 🌤️ just released extra slots for Sunday”
- Behind-the-scenes Reels: Field prep, fruit checks, or staff setting up the farm
- Ripeness reports: “This week: strawberries ✅, raspberries 🌱 check what’s ripe and book now”
- Polls: “Which fruit should we feature next? 🍓🫐 Vote in our Stories!”
- Shoutouts: “Tag us in your photos for a chance to win a free punnet! 📸 #PickWithUs”
- Quick tips: “How to pick the perfect strawberry 🍓 in 15 seconds”
- Upsells: “Strawberry swirl ice cream made from today’s pick only available this weekend!”
And don’t forget to always link directly to your Beyonk booking page. If you’re using LinkTree or similar, make sure your PYO listing is the top link during high season.
Top tip for the marketing team: add a UTM to make your bookings traceable plus a bonus - If your using marketing suite you can view purchases against UTM’s with in Beyonk
Use your data to boost loyalty and plan ahead
Your Beyonk booking reports are a valuable planning tool!
Here’s how to use that data:
- Send updates using past email addresses: let visitors know about ripeness, restocks, or events.
- Identify repeat visitors and offer them early bird access or priority slots.
- Use the Checkout Analysis report to spot online booking trends (e.g. Friday evening) and adjust release social posts accordingly.
Top tip: Create segmented mailing lists from your past bookings
Want to see how others use this approach? 👀 Read how Hatter’s Farm reduced admin and boosted PYO bookings with Beyonk.
Don’t forget the extra features (in Apps) that make a difference
A few final features to check are switched on to help your season run smoothly:
- ✅ Self Serve enabled – so customers can reschedule themselves
- ✅ Post-purchase email customised – let visitors know what to expect
- ✅ Weather messaging ready – have a plan for wet weekends e.g. understand how to broadcast messages to your customers
- ✅ Cancellation / Booking policies eg. no refunds but we will convert to voucher
Need help configuring any of these? The Help Centre or Ask Arnie our chatbot is always on hand.
What this means for your business
With Beyonk already in place, you’ve laid a strong foundation. Now it’s about using those tools to be more agile, more visitor-focused, and more revenue-smart. With flexible scheduling, real-time updates, and add-ons that boost every visit you can turn a short picking season into a long-term business advantage.