Never manage a booking again: How visitor attractions can cut admin by 75%

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How Visitor Attractions can cut admin by 75%

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Discover how visitor attractions can cut admin by up to 75% with automated booking solutions, saving time, reducing errors, and improving guest experiences.

Never manage a booking again

At Beyonk, we believe booking systems should work for you, not the other way around. Managing bookings, chasing paperwork, and handling last-minute changes can quickly become overwhelming and time-consuming. But it doesn’t have to be that way.

Our mission is simple… to eradicate admin for visitor attractions.

With our Visitor-Centric Ticketing™(VCT) platform, we’re seeing attractions cut admin by up to 75% through automation and smart tools designed to handle the hard work for you, without you having to lift a finger.

Let your guests take control

Managing changes to bookings can quickly eat up a lot of your team’s time. With our self-service tools, customers can easily reschedule their bookings whenever they need to, without having to contact your team by phone or email. Guests have the flexibility to choose new dates on their own, reducing the burden on your staff.

There’s no need for an account; guests receive a secure magic link to manage their booking directly, keeping the process simple and friction-free. Visitors can choose new dates themselves, with flexible settings that can be customised for each experience.

Plus, visitors appreciate the convenience and control, which builds trust and enhances overall satisfaction, ultimately bringing back repeat visits.This streamlined process frees your team from handling routine rescheduling requests so they can focus on what matters, the experience itself.

Stay weatherproof and stay flexible 🌨️

Weather, emergencies, and sudden operational changes are inevitable realities that can lead to cancellations for visitor attractions. Being able to react quickly is critical to retaining revenue and maintaining guest goodwill. With Beyonk, you can send mass messages instantly to all affected guests via email or SMS, ensuring communication is clear and timely. You can then convert cancellations into gift cards encouraging future visits instead of losing sales.

This level of flexibility ensures you maintain control during unpredictable moments and demonstrate care for your guests, key to building loyalty and encouraging repeat business.

Real-time insights with zero effort 📊

Data drives smarter decisions, but tracking bookings, attendance, and revenue across multiple channels can quickly become a logistical nightmare. Our platform offers an intuitive, real-time dashboard that lets you monitor live booking volumes, visitor capacity, and revenue performance all in one place.

You can access detailed reports tailored to your needs, ranging from cart abandonment rates to booking trends. Plus, the system automatically gathers post-event feedback through surveys sent directly to guests, helping you understand what works and what can be improved. These insights will help you to optimise your operations, spot growth opportunities, and ensure you’re always delivering the best possible visitor experience.

Change the way you waiver 📄

Say goodbye to printing forms, chasing signatures, or juggling third-party waiver systems. With Beyonk’s fully integrated digital waivers, everything lives in one place, your dashboard.

Waivers are linked to the experience and sent to customers after booking, reducing friction and streamlining the process. Guests receive multiple prompts, via confirmation emails and reminders and can easily sign on any device, at any time. Waivers can be customised to suit your needs and allow signatures on behalf of dependants.

Two-thirds of visitors sign their waivers before arrival, so there’s no need for your team to chase them.

All completed waivers are securely logged against the booking and available for your team in real time. Other providers use clunky third-party tools. With Beyonk, it’s all built in, effortless, paperless, and fully under your control.

What this means for your visitor attraction 🫵

By automating and simplifying the admin side of your business, you’ll save significant time, often up to 75% less admin work, freeing your team to focus on delivering fantastic visitor experiences. You'll boost guest satisfaction with flexible, convenient booking and communication options, while protecting revenue by converting cancellations into gift cards and efficiently managing last-minute changes.

Plus, you gain valuable insights into your business performance and visitor feedback with minimal effort. The result is a more efficient, agile, and customer-focused operation that can scale with your success.

If you want to streamline your processes, give your team more time, and focus on growing your business, get in touch with our team today.