If a cancellation is made towards boat tours prior to three weeks before the start date any money paid will be refunded. If a product of water sports is purchased such as wakeboarding, water skiing, wake surfing or inflatable rides, the product fee is not refundable. If a product of water sports vouchers is purchased such as wakeboarding, water skiing, wake surfing or inflatable rides the vouchers non-refundable expire after 1 year, which then they are regarded as not useable with a face value of zero. All our trips are all weather dependent, if the weather permits us from going out we cancel with a full refund or rebook to another day.