Henley to Windsor

A. Hire on the day is subject to safe river and weather conditions. Henley Canoe Hire are unable to allow customers to canoe in Yellow or red boards as determined by the Environment Agency for insurance reasons. If a postponement of your hire is deemed necessary by Henley Canoe Hire, we will give you as much notice as possible and we will offer you alternative dates. Under these circumstances only, and if no convenient alternative date can be agreed, any monies paid will be fully refunded. We are not liable for any losses incurred to clients due to cancellation of trips. 
B. Cancellations made by the Hirer within 14 days of the first day of hire will be charged 50% of the hire charge. If cancellation is made by the Hirer within 48 hours of the start of the booking then the Hire Costs will be charged in full. Cancellations made by the Hirer outside 14 days of the first day of hire will be refunded in full less a £15 administration fee per canoe. 
C. Please ensure that you arrive at the booked start time, date and location of your hire. We advise that you arrive 15 mins before your confirmed start time. Arriving after your start time can result in your booking being cancelled with no refund given.