Cancellations

Custom Policy

At Adventure Now we will do our best to accommodate rescheduling however cancellation charges apply. Your booking usually prevents others from booking at a specific time on a specific date and is therefore subject to a recognised cancellation policy for sporting activity bookings, which is in line with Regulation 6 within the Distance Selling Regulations issued by the Office of Fair Trading. This means that, once the booking is in place, your right to cancel without penalty ends: Booking taken: Loss of deposit. More than 31 days prior to booked date: Full refund less deposit. 31 days or less prior to booked date: No refund. Unless otherwise stated in writing, the deposit is 50% of the total cost of the booking. Our accepted date of cancellation is when your written cancellation is acknowledged in writing by us. The 31 day rule includes weekends and bank holidays. Any reduction in numbers must also be in writing and acknowledged in writing by us to be considered valid. Any changes in participant numbers are subject to the same cancellation charges as stated above. Verbal changes and cancellations are not accepted in any circumstances.