About Rewild MTB

Rewild MTB is owned and operated by Steve Chapman. Steve’s been riding bikes of all forms for as long as he can remember. He raced downhill from age 12, before getting in to BMX in his late teens. Steve lived and worked in North Wales for 3 years working as an outdoor education instructor where he rekindled a love of riding bikes off-road, while in Wales Steve gained a range of outdoor leadership qualifications, such as, Mountain Leader Award (Summer), Single Pitch Award (S.P.A), Trail Cycle Leader (TCL) and the Level 3 Mountain Bike Leader Award (MBLA). Steve is also a qualified bicycle mechanic and holds the Cytech technical two award. Steve’s travelled extensively, and has been fortunate enough to ride his bike in places such as Colombia, Ecuador, Peru, Malaysia and Morocco. From the (more than occasional) cold and rain of Wales Steve then moved to Sabah in East Malaysia on the Island of Borneo. Whilst there Steve helped setup and managed a mountain bike tour company, leading single-day and multi-day trips all over Sabah. After returning to the UK in 2013 Steve started working for Shropshire based bicycle manufacturer Islabikes where he worked for just under 6 years. Why Rewild MTB? With a modern fast-paced lifestyle comes a disconnection from the very thing we’ve evolved to be, wild animals! The further we move away from our wild roots the harder it can be to find contentment in our lives. There are many ways to reconnect with your wild self but for Steve mountain bikes and particularly multi-day adventures on bikes were an eye opening experience. This is what he had been missing. Seeing the weather change, being self-sufficient with minimal gear and spending time sleeping outside is where Steve got a taste for rewilding himself. Rewild MTB is all about sharing these experiences with other people.

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Booking Policy

Terms and Conditions

These Terms and Conditions are designed to ensure safety, clarity and fairness to all parties and to ensure your experience from initial enquiry till your return home after your event is the very best we can provide. 

Booking & Payments System 

Bookings are secured when payment is made in full. We reserve the right to refuse a booking or to make changes to advertised prices until the point of confirmation of your order. If this occurs we will notify you and if you are not satisfied with this all monies paid will be returned. Payments are made using credit/debit card through Stripe. 
Insurance

Although we have full public liability insurance, we recommend that you arrange adequate personal insurance cover for activities, holidays and courses. You should note that many travel insurance policies exclude cover for certain sporting activities, so you should carefully check the terms of any proposed insurance policy to ensure that it meets your requirements.

Liability

In the absence of any negligence or other breach of duty by us or our employees, you will be responsible for any loss, theft, injury or damage to your own vehicles, their contents fittings or accessories. In the event of a breach of this contract by Rewild MTB, we shall not be liable for any loss, damage cost or expense arising out of the breach which was not reasonably foreseeable at the date the contract is made, except in respect of death or personal injury resulting from any act or omission on the part of Rewild MTB. 
Health and Safety

It is your responsibility when booking to ensure that you and members of your group are fit enough to cope with the activity and the environment associated with your booking. Clients must inform us prior to the event of any medical condition/ illness / disability (including medication which may affect their performance) so we can discuss your needs and make appropriate arrangements. All clients should inform their instructor immediately if they feel unwell during the activity. Clients must adhere to the instructions, guidance and decisions of our instructors as they have specialist knowledge & skills and are committed to keeping you safe. Alcohol or illicit drug use is not permitted prior or during activities. Clients must show respect to equipment / vehicles / buildings / other clients / neighbours / staff– Abuse or causing distress to others or loss/damage due to negligence will result in repair / full replacement costs. This may also lead to exclusion from activities / courses without refund. As a sensible precaution, we recommend that; if you have not recently taken regular exercise outdoors, you have a disability, or have a previous injury or illness, which could affect your health, enjoyment or your ability to join in fully, that you consult your doctor before booking an event with us.

Booking Forms, Medical Declaration 

Medical Declaration and Consent Forms must be completed and returned before the commencement date for the chosen activity. 

Service and feedback

We want you to enjoy your experience in the outdoors to its fullest, if you are dissatisfied with any aspect of the service provided by Rewild MTB please inform us as soon as is possible and we will take appropriate action. 

Photographs, Marketing & Social Media 

Photographs and videos may be taken by Rewild MTB staff during your activity for marketing purposes. A selection of these will be uploaded to our social media sites of you to review and may be used for other marketing purposes and publications. It is our policy to retain the anonymity of our clients, we therefore never identify any group or person by their name or location.

Cancellation Policy