Lady sitting on a clock

Things are taking a little longer than usual, please bear with us...

Derby City Council

About Derby City Council

Booking Policy


Cancellation Policy

Custom Policy

You may move or cancel a booking by online or telephone the facility you made your booking with. 
To cancel you will require the details of the booking, name of hirer, date and time. A minimum of 24 hours’ notice is required to cancel a booking. · If the minimum notice period is provided, you may be given to the opportunity to move your booking to another. · If you cannot give us the minimum notice and we are unable to re-let the session then no refund will be given.