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Poole Harbour Watersports

About Poole Harbour Watersports

We have been providing tuition in our watersports school, located in Poole Harbour for over 20 years. The School operates in the shallow waters of Poole Harbour (Whitley Lake) - one of the most popular places to learn to windsurf, kitesurf and paddle sports in the UK and a great holiday destination too. All our staff and experienced in the field and have been trained to our high and consistent standards. We are affiliated with the AALA and so instruct groups of all ages.

Booking Policy

By booking activities, and participating in activities with Poole Harbour Watersports, you agree to the following Terms and Conditions: 
  •  When booking activities online, full payment is required at the time of booking including a booking fee  Any changes to lesson times will be notified in advance via email, phone or text message. 
  •  Should Poole Harbour Watersports need to cancel an activity (due to bad weather, unsafe conditions or unforeseen circumstances), then an alternative activity date or time will be offered. If this is not suitable, the activity can be cancelled and a full refund offered. 
  •  Please notify us at least 2 days in advance of any changes to your booking, resources and staffing may not be available without notice. 
  •  A consent form must be filled out prior to beginning the activity. Poole Harbour Watersports do not accept liability or loss caused by failure to complete the consent form and follow the guidelines. 
  •  Due to the nature of the activities and the physical risk, anyone under the age of 16 that wishes to participate must be accompanied by an adult that can stand at the beach location or participate too. 
  •  We may photograph the activities, they may be used for our own promotional purposes. Please notify us if you wish to not be included. 
  •  Refunds for cancellations are only available is the activity is cancelled at least 2 days prior to the booking date. 
  •  Poole Harbour Watersports Management and Team withhold the right to refuse participation in the activities, due to and not limited to: abusive and unreasonable behaviour, alcohol or drug influence, injury or health and safety reasons.

Cancellation Policy

Custom Policy

Our Policy
Poole Harbour Watersports reserve the right to cancel, postpone or cut short any activity due to adverse weather conditions or over any other safety concerns. An alternative booking date or time will be offered and the option for a full refund. 
 For any customer cancellations, a full refund is available when cancelling at least 2 days before the booked session. With less than two days’ notice, a refund is not available and a voucher can be offered. Certain group trips require a minimum of 3 people to run; where this is not met, an alternative trip, date or a refund will be offered.