Cancellations made within 48 hours of the booked date and time will not be entitled to a refund. Cancellations made within 14 days of the booked date but not inside 48 hours of the booked date and time will be entitled to a 50% refund of the total amount booked. Cancellations made outside of 14 days of the booked date will be entitled to a refund minus the credit card transaction fee. If the booker is looking to reschedule the booking within 48 hours of the booked date and time, this will incur a £75 rescheduling fee.