About Alpacaly Ever After

It was once upon a time in the land of the lakes when Emma (writer of children’s books and maker of beautifully whimsical things) found herself accidentally nodding her head when Terry (former soldier in the British Army, entrepreneur, ne’er do well, and thinker of Big Ideas) informed her that the only sensible thing to do in their spare time, was to start looking after a herd of alpacas and llamas. From our humble beginnings in 2017 we now have a herd of over one hundred delightfully funny-looking re-homed and rescued alpacas and llamas that is growing all the time and a hugely successful Social Enterprise, our mission is… To provide the alpacas and llamas in our care with the best possible lives and the utmost care. To offer a welcoming new home for life, for unwanted alpacas and llamas from all over the UK. To provide people with hugely enjoyable and unique alpaca experiences that are accessible to all. To immerse our visitors in the beauty of the Lake District World Heritage Site. To share our knowledge about a fascinating species. To design and make delightful, ethical and sustainable products that promote alpacas and their yarn.

Contact Alpacaly Ever After

Booking Policy

The weather around our sites can be very unpredictable and changes day to day often contrary to weather forecasts, although we always do our best to get you off on your adventures, the llama trek is at an exposed site up the side of a fell and the trek will contain a mixed group of varying abilities so looking after our animals and yourselves is our first priority. We can’t control the weather and we understand it can be disappointing, but cancellations or relocations to alternative sites due to bad weather are at our discretion and they’re to make sure that everyone is safe and happy. 

If you provide us with 48 hours notice we are happy to reschedule to a more convenient time and date if you need to cancel your activity. If you’re unsure as to when you’ll be returning we can keep you on our system for 18 months and you can contact us to reschedule when you’re ready. All we ask is that you provide us with 48 hours notice of your booking slot. PLEASE NOTE If you do not inform us of your change of mind no offer to reschedule or refund will be given. If your booking has been made within 30 days of cancellation we can provide you with a full refund. Before requesting a refund for your booking we ask that you consider, that we are a non-profit Social Enterprise with 150 re-homed alpacas and llamas to care for. For the sake of our continued ability to provide for their wellbeing we ask that you consider instead opting to reschedule your walk within 18 months. If you are outside of the 30 days then we will hold your booking for 18 months in order for you to reschedule or alternatively we can provide you with a gift voucher to gift to another party. The Woolly Army very much appreciates your support. Alpacaly Ever After can not be held responsible for, temporary, nationally or locally imposed government animal health restrictions i.e. Avian Influenza, Foot & Mouth or TB viruses which are out side of our control. Although these restrictions are rare, some experiences booked within these time restrictions may be affected. As a result guests will be notified and experiences booked in, may be rescheduled, but not refunded. Only when absolutely necessary, visitors may be subject to on site bio-security prevention measures on entry.

Cancellation Policy