Darroch

Darroch

Qualified mountain bike guide, adventurer, former soldier & security advisor. Passionate about providing fun adventure cycling experiences which develop navigation, bushcraft, self reliance & confidence in the outdoors.

Booking Policy

Alteration or Cancellation by Wild Swim Bike Run Limited Every effort will be made to operate the package as advertised. Regrettably, it may sometimes be necessary for Wild Swim Bike Run Limited to make alterations to the package both before and after your booking has been confirmed and we must reserve the right in our absolute discretion to do so. However, except in the case of "force majeure” as defined below, we will endeavor not to make any significant changes (as defined in this clause) unless we are able to notify you, not later than 14 days before departure. Significant changes are deemed to be those that we make prior to your departure that involve changing your changing your chosen accommodation to one of a lower standard. Any other changes will be treated as minor changes. Minor changes do not entitle you to change to another holiday or cancel without paying our normal charges. Compensation is not payable in the case of minor changes. If we make a significant change to your trip we will notify you in writing as soon as possible. You may; Accept the revised arrangements as notified to you or Cancel your holiday and receive a full refund of all monies paid to us. In these booking conditions "force majeure” means any event that we and/or the suppliers of the service(s) in question could not, even with all due care, foresee or avoid. Such circumstances may include, but are not limited to; war, or the threat of war, civil strife, riot, terrorist activity, natural or nuclear disaster, fire, industrial dispute, adverse weather conditions and all similar events outside our control. Wild Swim Bike Run Limited will not cancel a booking unless it is compelled to do so as a result of "force majeure” as defined above. In the event of cancellation by Wild Swim Bike Run Limited, except where circumstances amount to force majeure, a full refund of all monies paid by the customer is guaranteed. The customer shall not be entitled to any further sum by way of compensation or damages. We reserve the right to cancel or terminate your booking and that of the rest of your party at any time: Should we, or any of the providers of services to you consider your conduct, or that of any member of your party, likely to pose a danger or threat to safety, comfort or enjoyment of others or be likely to do so. If you failed to disclose any material fact to us. If you breach any of these booking conditions. No refunds or compensation will be given in these circumstances. Should we cancel in circumstances other than those detailed above we will offer a full refund unless cancellation was due to unexpected events beyond our control. We strongly recommend that you insure against this possibility. Event cancellation or threat of cancellation or change of event date will not entitle you to a refund from Wild Swim Bike Run Limited. Wild Swim Bike Run Limited cannot be held responsible for any monetary loss, inconvenience or any other circumstances. Insurance For all bookings we strongly advise that you take out adequate insurance cover. You are not obliged to take out the specially arranged Wild Swim Bike Run Limited insurance cover if you do not wish to do so. However, if you opt for an alternative policy it is your responsibility to ensure that the insurance you take is adequate for particular needs in all respects. It is your responsibility to look after and care for your possessions, valuables and money for the duration of your booking. You should not leave these items unattended in your accommodation. We strongly recommend that you insure your belongings. We do not accept liability for loss or damage to your possessions unless due to our negligence. Liability Our liability to you is excluded where permitted by statute. We only accept liability for death or injury or illness where caused by the negligent acts and / or omissions of our employees, agents, suppliers and subcontractors whilst acting in the course or scope of their employment with us. In all cases except personal injury or death, our liability to you is limited to a maximum of the cost of the relevant person's booking. Jurisdiction Your contract is governed by English law and all disputes are subject to the exclusive jurisdiction of the Courts of England and Wales. General You must comply with all notices and communications provided before and during your booking. Final package details will be provided to you approximately 14-21 days before the date of travel. Children under 18 and those unable to look after themselves should be supervised by an adult member of your party at all times. You must not commit or attempt to commit any illegal act. You must use your accommodation and other facilities with care and on departure leave it in a clean and tidy condition. We reserve the right to invoice you for any costs incurred in you not complying with these requirements. We reserve the right to recover from you the costs of: Any damage caused by you to accommodation or other property made available to you. Any compensation we may pay to others, where caused by you or any member of your party. Resolving any acts or omissions of you or any member of your party or as a result of a breach of any of these Booking Conditions. All information provided is up to date at the time given, however you may find that facilities are not available if being maintained or upgraded during your stay. Should any of these booking conditions be officially declared void or unenforceable, the remainder of our arrangements shall remain where possible in full force and effect.

Cancellation Policy

Custom Policy

  • Cancel before 31 days of your adventure and receive a 75% refund (minus payment processing fees).
  • Cancel within 30 days of the adventure with no refund.
  • Alternate dates may be able to be agreed at no additional cost, but this is not guaranteed.

Refund excludes processing fees. Alternate dates may be able to be agreed at no additional cost, but this is not guaranteed.

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