A robust system that offered seamless booking experiences for both staff and customers was crucial for Sea Kayak Exmouth. Given their status as a relatively new business, Beyonk's 4% booking fee, coupled with no upfront costs, emerged as a highly sustainable solution. This allowed Sea Kayak Exmouth to pass on minimal costs to customers, ensuring a positive impact on their booking process.

Beyonk's commitment to listening to their customers and assisting them in achieving their business goals was a significant advantage. Sea Kayak Exmouth was particularly impressed by Beyonk's customer care service, highlighting the willingness to address their specific needs. The ease of communication, the ability to speak directly with a dedicated person for assistance, and the personalized guidance through new features showcased Beyonk's customer-centric approach, contributing to a positive partnership.