The first Saturday of the month at 9:30am our SEN Guided Tour of Poole's Cavern will run. The tour will last approximately 45 minutes and you will be led through our underground chambers by one of our enthusiastic guides, 1000ft into the hillside. This tour differs from our standard tour with the aim to be more accessible and sensitive to individual needs. These differences include:

• SEN Tours will be conducted with maximum lighting. This means you will not experience the 'Blackout', as on standard tours or the UV effect.
• SEN Tours will combine standard guiding with interactive zones. This may include handling fossils, replica ancient tools and specifically chosen calcite formations.
• SEN Tours will be limited to 12 participants. Each standard entry comes with one free accompanying carer. Service dogs welcome, but otherwise this is NOT A DOG FRIENDLY TOUR.

In addition to the changes to the tour environment, we will also run a quiet hour from 9:30am-10:30am, where upon exit of the cavern the Visitor Centre and the Cafe will not play music and will actively encourage a calm and hushed atmosphere. 

There are 2 benches throughout the cave tour, along with the 28 steps. Wheelchairs may only access 1/3 of the guided tour, however please do call us on 01298 26978 to discuss further. 

Although our SEN Tours aim to improve our accessibility and inclusivity, the environment being dark, damp and a cool 7 degrees centigrade will provide some limitations. To discuss further needs prior to booking please call our Accessibility Champion, Alison Ewart on 01298 26978 or email alison.ewart@buxtoncivicassociation.org.uk.

*Note* Each standard entry ticket comes with a complimentary free carer ticket. Any additional carers or visitors must pay standard entry. Proof of carer must be provided at the front desk upon checking-in. If you feel additional carers are required, please contact us via the phone number or email provided.