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Santa’s Grotto at Ingleborough Cave
Infant: an infant ticket is suitable for young children aged 0-18 months, and includes an infants gift such as a cuddly toy.
Child: a child ticket is suitable for children wishing to take part in the Santa Experience and pick a present. Student tickets should be purchased for older children who do not wish to take part in the Santa Experience or pick a present.
Student: suitable for older children not wanting to take part in the Santa Experience, or for those still in education.
Senior Citizen: aged 65+.
IMPORTANT - PLEASE READ BEFORE PURCHASING:
A booking confirmation will be sent to you, and you must bring this with you, either printed, or on an electronic device. Please remember there is no signal at Ingleborough Cave, so you will need to screengrab, download or print the email in advance. Please check junk mail if it doesn’t arrive in your regular inbox.
A reminder email will be sent to you 48 hours prior to your visit. Please read this carefully, as it will detail any additional information regarding restrictions or policies that may have occurred since you booked.
The time you book is the time your Santa’s Grotto tour will start. We will gather your group 15 minutes before your allotted tour time. We strongly advise that you arrive at Ingleborough Cave at least 45 minutes before this time. Late arrivals will not be offered a refund.
Ingleborough Cave, where your tour will start from, is not next to a road. Access is via the Ingleborough Estate Nature Trail, a 1.3 mile maintained gravel trail at a steady incline of no more than 10°, so do factor this in to your timings. A minibus will shuttle run all day (weather permitting), and is available on a first come first serve basis, with priority going to the elderly and those with infants. If you wish to use the minibus, please leave adequate time to walk to the cave in the event that the minibus is full or unable to run.
Single width pushchairs (maximum of 60cm at the widest point) and front mounted carriers can be taken into the cave, but we advise against rear mounted carriers. Please factor in the walk here if you are bringing a pushchair.
Although Ingleborough Cave is wheelchair accessible, the volume of visitors we have for Santa’s Grotto can make wheelchair use unsafe. Persons with impaired mobility should contact us directly before booking tickets.
Well behaved dogs can be taken on a short lead, but where possible it is easier to leave them at home.
30 tickets are available for each time slot. This is a guided group experience.
The tickets you purchase can only be used on the date and time specified. They are non-transferable.
Whilst we will try to ensure your trip starts on time, we cannot guarantee this will happen. Refunds will not be offered for delays of less than 1 hour. Ingleborough Cave reserve the right to transfer your tickets to another tour within this time frame without offering a refund.
In the event that we are unable to open due to adverse weather, or any other problems, a full refund will be issued minus the card processing charge. Providing the event is running, refunds will not be offered to those unable to attend.
Due to the unpredictability of nature, Ingleborough Cave reserve the right to close the event at any time.
Ingleborough Cave reserve the right to refuse admission.