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About King Arthur's Labyrinth

One of the Best Things to Do Underground... “Totally recommend visiting King Arthur's Labyrinth - all out unforgettable experience. xx diolch xx" - Cerys Matthews MBE visited July 2017. Come and discover the mysterious underground as you board an underground boat and sail deep beneath the mountains of Southern Snowdonia and through the magical veil of a waterfall which sweeps you back into the mists of time. Guided by a Dark Age Boatman you'll walk through the vast underground caverns and winding tunnels of the Labyrinth to find ancient stories from Wales. Deep underground, you'll find ancient tales of dragons - we tell the story of the red and white dragons found fighting beneath the foundations of a King's new castle, of a colossal giant so big he waded across the Irish Sea, of fierce battles including the Battle of Camlan, King Arthur's final battle against his jealous nephew Mordred. Our legendary tales are from Wales and from a time in history when the mighty warlord King Arthur came out of the darkness to help defend the native Celtic people against formidable Saxon invaders. Enjoy a fun finale to your underground adventure - Dragon River... Your adventures underground may disturb the fiery guardians of the Labyrinth. Will you avoid their clutches and return safely to the outside world? Our underground storybook unfolds with dramatic scenes, light and sound. King Arthur's Labyrinth offers a fun day out on the border of Mid Wales and North Wales. It's one of the coolest things to do when the weather is hot and one of the dryest things to do when the weather is wet. King Arthur's Labyrinth is a perfect all-weather attraction and a great day out for the whole family. To make the most of your day out you can also enjoy Lost Legends of The Stone Circle, which is next to King Arthur's Labyrinth. There are more mythical stories from Wales to be found along the snaking paths of this outdoor maze. Get half price admission when you buy our Great Value Combined Ticket.

Booking Policy

1.Facemasks are recommended to be worn underground but are not mandatory.

2.Please arrive with plenty of time to allow for preparations to be made for your underground sailing. 

3\. If you're running LATE PLEASE PHONE US at least 45 minutes before your sailing time and we will do our best to RESELL YOUR TICKETS AND THEN MOVE YOUR SEATS TO A LATER BOAT. On busy days this may be at a considerably later time or not possible at all. In the event that we are not able to resell your tickets, we regret that a refund will not be given as your previously booked seats will have sailed into the Labyrinth empty. Furthermore, in these circumstances, if you wish to sail on a later boat, then new tickets must be purchased for the new sailing time.

4.We regret that we are unable to refund payments for seats which are not claimed on time.

5.For Ticket Cancellations we ask please that you phone us immediately on 01654 761584. We do not issue any refunds for tickets that are cancelled without a minimum of 6 hours’ notice. Tickets cancelled with at least 6 hours’ notice can be transferred to a later date within the current season or will be fully refunded (the booking fee is non-refundable). Where tickets are cancelled without a minimum of 6 hours’ notice refunds are not guaranteed. A ticket transfer will be offered to you, tickets can be transferred to a later date within the current season. No ticket refunds or transfers are available when tickets are cancelled after your visit has started.

6.Every effort will be made for boats to sail on time. However, the boat may sometimes be delayed for reasons beyond our control.

7.During periods of persistent heavy rain the pathways in the underground caverns occasionally flood which makes it difficult to walk through the Labyrinth. In such weather conditions, we advise that you contact us, in advance of travelling, to ensure that underground trips into the Labyrinth are running. When we have had to close the Labyrinth due to pathway flooding we will either rebook your boat seats or provide you with a full refund for your tickets.

8.In the unlikely event that we are unable to operate the underground trips you will be contacted by telephone, if at all possible, at the earliest opportunity and your visit will be rearranged or a full refund will be made.

The Labyrinth adventure is not suitable for those who would have difficulty walking at a steady pace in an underground tunnel in dim lighting. The Labyrinth adventure may not be suitable for very young children. The temperature underground is cool (10 C, 50 F) whatever the weather above ground. For your own comfort, please wear warm clothing and suitable shoes. The paths underground have no steep slopes and are surfaced with gravel. The surface can be a little uneven and can sometimes be a little muddy in parts.

There are two steps down into the boat on boarding and two up on disembarking. 
Lighting: The tunnels are lit throughout but at a subdued level. 
Walking Distance: Deep underground, you explore the Labyrinth on foot, a walk of about half a mile, stopping from time to time. Walking Speed: A steady pace which is pre-set and cannot be slowed. Please keep up with the person ahead of you and stay with the group at all times. If you find that you have to travel more slowly, please let your Boatman know and then walk at the back of the group. You can then travel at your own pace and the Boatman will ensure that you do not get lost. However, you may miss the start of some of the presentations. 
Helmets: Safety legislation insists that you wear the helmet provided at all times.

The tunnel roofs are uneven and are low in places but are generally around 6 ft high. Take care not to bang your head. Only guide dogs are allowed underground. Guide dog users should consult reception staff about the conditions their dog will encounter underground. Flash photography or the use of personal lights of any sort can spoil the visit for others in your group and are therefore not allowed underground. The use of recording equipment, of any kind, is strictly forbidden and includes using mobile phones, cameras or video cameras to film. Furthermore the damp conditions and possible drips of water seeping through the rocks are not a recommended environment for expensive personal equipment and they are prohibited underground. Our insurance does not cover damage to visitors' personal equipment. Smoking is not allowed underground. This is a legal requirement.

Misbehaviour of any sort will result in the offender being removed from Company property forthwith without any admission charges being refunded. No person who is considered by employees of the Company to be under the influence of alcohol or drugs will be allowed on the tour and no refund will be given. The Company reserves the right to claim compensation for any damage to Company property, however caused. There are no toilets underground.

Cancellation Policy

Custom Policy

For Ticket Cancellations we ask please that you phone us immediately on 01654 761584. We do not issue any refunds for tickets that are cancelled without a minimum of 6 hours’ notice, a ticket transfer will be offered to you. 
Tickets cancelled with at least 6 hours’ notice can be transferred to a later date within the current season or will be fully refunded (your booking fee is non-refundable). 

 If you are running LATE PLEASE PHONE US at least 45 minutes before your sailing time and we will do our best to RESELL YOUR TICKETS AND THEN MOVE YOUR SEATS TO A LATER BOAT. On busy days this may be at a considerably later time or not possible at all. In the event that we are not able to resell your tickets, we regret that a refund will not be given as your previously booked seats will have sailed into the Labyrinth empty. Furthermore, in these circumstances, if you wish to sail on a later boat, then new tickets must be purchased for the new sailing time. 

We regret that we are unable to refund payments for seats which are not claimed on time.
We regret that we are unable to refund tickets or transfer tickets that are cancelled after the visit has started.