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About Splasherist
Looking for a unique and creative way to release stress and unlock your inner freedom? Look no further than The Splasherist, the UK's first Splasherist Studio located in the beautiful World Heritage City of Bath. Not only will you have an amazing time at The Splasherist, but you'll also get to take home your creations as a reminder of the fun you had. So why wait? Come join our world and become a real Splasherist today!
Booking Policy
Click here to review Splasherist's terms.Cancellation Policy
Custom Policy
Cancellation policy
All bookings to our services are final. When booking Splasherist Experience customers might cancel their session not later than 168 hours (7 days) prior the event by emailing to info@splasherist.com their booking reference and contact details for full reconcilliation.
For those Customers who noticing us 7 days prior their booked event Splasherist will provide an one time Splasherist Gift voucher on the face value of the full amount spent on booking (not including booking fees), that Customers can use for future bookings or spend in our shop for physical product purchase of their choice as Gift Card. In case of rebooking an event additional booking fees will not reoccur, if the same booking order is being placed. If there are additional items in your cart above the Gift voucher amount, the fees are subject of payment (6%+20p) however Customers can upgrade canvas, paint and P.P.E on site for free.
Splasherist Gift Card of physical items cannot be used towards to delivery option payment. This must be paid separately or product(s) can be reserved and collected from our shop without any extra charge. All physical product offer and Gift Card is subject to our General Terms and Conditions. The voucher or card is valid for 30 days.
If a Customer fails cancelling their session in 168 hours advance, the booking is considered final and refund or Gift Voucher cannot be requested automatically. In this case please contact us immediately and we will see what can we do. We will answer your enquiry as soon, as we can (not later than 48hours) meanwhile we recommend to try rehoming your tickets, like you would do with your spare theatre or cinema tickets.
If we are able to offer your booked session to those who signed up to our waiting list, and the slot will be booked in again, we will be able provide you an one time 30 days expiry date Splasherist Gift voucher to use again for booking. If the session is unsold and nobody turns up to use Customers’ booked slot, Splasherist does not hold any warranty and is not accountable for the missed session caused by any reason, that is out of Splasherist’s control in any way which prevented the Customers in attending the program. In this sad case we are only able to provide our Customers with an one time 20% off discount coupon and we hope to greet them soon
When booking a Creators Playground or Cosmetic craft workshop please consider that the booking is final. Customers’ responsibility to determine their own suitability to an event and assess their own ability to participate on that particular workshop of their interest. If Customers cannot make it on the day and are unable to rehome their booked spaces, please let us know at info@splasherist.com or call and text 07828225087 immediately quoting the booking reference number. We will answer every enquiry as soon, as we can (not later than 48hours) meanwhile we recommend to try rehoming their tickets, like their would do with their spare theatre or cinema tickets. If we are able to offer the cancelled session to those who signed up to our waiting list, and if Splasherist can resell their space to an other Customer, they will be provided by an alternative date or an one time Splasherist Experience Gift voucher of the full amount of their booking. (Not including booking fees). In case of rebooking an event additional booking fees will not reoccur, if the same amount is being spent.
If there are additional items in the Customers cart above the Gift voucher amount, the fees are subject of payment which is not greater than 6%+20p. If the cancelled session is unsold and nobody turns up to use Customers’ booked slot,
Splasherist does not hold any warranty and is not accountable for the missed session caused by any reason, that is out of Splasherist’s control in any way which prevented the Customers in attending the program. In this sad case we are only able to provide our Customers with an one time 20% off discount coupon they can use towards to their next Splasherist Experience booking, and we hope to greet them soon.
Refund in full (including booking fees) is available only when the provider cancels its events for any reason. In case of cancellation we contact the participants immediately. At first along the refund option an alternative date will be offered to all who were affected, so they will not missing out on their experience. Customers choosing to rebook their session will receive 10 Pound Sterling Face value Splasherist Gift Voucher. Customers choosing to exchange their booking value to Experience Voucher or physical items Splasherist Gift Card are entilted for further 10 Pound Sterling credit on their Splasherist Gift Voucher / Card account. Refund is available immediately on request and the full amount including booking fees will be provided for those are affected in cancellation of a Splasherist event. Customers will receive 10 Pounds Sterling off Splasherist voucher above their full refund amount.
All bookings to our services are final. When booking Splasherist Experience customers might cancel their session not later than 168 hours (7 days) prior the event by emailing to info@splasherist.com their booking reference and contact details for full reconcilliation.
For those Customers who noticing us 7 days prior their booked event Splasherist will provide an one time Splasherist Gift voucher on the face value of the full amount spent on booking (not including booking fees), that Customers can use for future bookings or spend in our shop for physical product purchase of their choice as Gift Card. In case of rebooking an event additional booking fees will not reoccur, if the same booking order is being placed. If there are additional items in your cart above the Gift voucher amount, the fees are subject of payment (6%+20p) however Customers can upgrade canvas, paint and P.P.E on site for free.
Splasherist Gift Card of physical items cannot be used towards to delivery option payment. This must be paid separately or product(s) can be reserved and collected from our shop without any extra charge. All physical product offer and Gift Card is subject to our General Terms and Conditions. The voucher or card is valid for 30 days.
If a Customer fails cancelling their session in 168 hours advance, the booking is considered final and refund or Gift Voucher cannot be requested automatically. In this case please contact us immediately and we will see what can we do. We will answer your enquiry as soon, as we can (not later than 48hours) meanwhile we recommend to try rehoming your tickets, like you would do with your spare theatre or cinema tickets.
If we are able to offer your booked session to those who signed up to our waiting list, and the slot will be booked in again, we will be able provide you an one time 30 days expiry date Splasherist Gift voucher to use again for booking. If the session is unsold and nobody turns up to use Customers’ booked slot, Splasherist does not hold any warranty and is not accountable for the missed session caused by any reason, that is out of Splasherist’s control in any way which prevented the Customers in attending the program. In this sad case we are only able to provide our Customers with an one time 20% off discount coupon and we hope to greet them soon
When booking a Creators Playground or Cosmetic craft workshop please consider that the booking is final. Customers’ responsibility to determine their own suitability to an event and assess their own ability to participate on that particular workshop of their interest. If Customers cannot make it on the day and are unable to rehome their booked spaces, please let us know at info@splasherist.com or call and text 07828225087 immediately quoting the booking reference number. We will answer every enquiry as soon, as we can (not later than 48hours) meanwhile we recommend to try rehoming their tickets, like their would do with their spare theatre or cinema tickets. If we are able to offer the cancelled session to those who signed up to our waiting list, and if Splasherist can resell their space to an other Customer, they will be provided by an alternative date or an one time Splasherist Experience Gift voucher of the full amount of their booking. (Not including booking fees). In case of rebooking an event additional booking fees will not reoccur, if the same amount is being spent.
If there are additional items in the Customers cart above the Gift voucher amount, the fees are subject of payment which is not greater than 6%+20p. If the cancelled session is unsold and nobody turns up to use Customers’ booked slot,
Splasherist does not hold any warranty and is not accountable for the missed session caused by any reason, that is out of Splasherist’s control in any way which prevented the Customers in attending the program. In this sad case we are only able to provide our Customers with an one time 20% off discount coupon they can use towards to their next Splasherist Experience booking, and we hope to greet them soon.
Refund in full (including booking fees) is available only when the provider cancels its events for any reason. In case of cancellation we contact the participants immediately. At first along the refund option an alternative date will be offered to all who were affected, so they will not missing out on their experience. Customers choosing to rebook their session will receive 10 Pound Sterling Face value Splasherist Gift Voucher. Customers choosing to exchange their booking value to Experience Voucher or physical items Splasherist Gift Card are entilted for further 10 Pound Sterling credit on their Splasherist Gift Voucher / Card account. Refund is available immediately on request and the full amount including booking fees will be provided for those are affected in cancellation of a Splasherist event. Customers will receive 10 Pounds Sterling off Splasherist voucher above their full refund amount.
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